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YEBDC Small Business Columns

A listing of helpful small business articles written by one of our trainers, Sue Gingerich are available to download and view here. To view them please click on the link. If you wish to download and view, right click on the title of the article and click on "save target as". These articles require Adobe Acrobat Reader 5.0 to view.

Acrobat Reader

A

A.I.D.A. Attracting Customers - (68KB)
Approaching Lenders - (90KB)
Are You Enjoying Safe S---Success? - (72KB)
Are You Suited to Being Self Employed? - (69KB)
Assessing the Viability of a Home-Based Business - (68KB)

B

Breathing Life Back Into a Tired Job! - (76KB)
Building an Emotional Connection to Customers Helps Gain Their Loyalty - (79KB)
Business Incubators - (76KB)

C

Choose the Right Location: "You Get What You Pay For" - (84KB)
Choosing a Business Name - (92KB)
Competition Friend or Foe - (67KB)
Consider Turnover Rates When Pricing Products - (71KB)

Considering a Home Based Location - (81KB)
Customer's Happy Meter - (67KB)
Customer Service - Good Examples - (74KB)
Customer Service - Poor Examples - (80KB)

D

Do You Have What It Takes To Own Your Own Business? - (82KB)
Don't Be afraid To Get To Know Your Customers! - (70KB)
Delegating is the Key to Growing a Small Business and Avoiding Owner Burnout - (70KB)

F

Follow-up With Customers to Create Win-Win Situations - (71KB)

G

Getting the Most From Your Employees - (83KB)

H

Have You Ever Lied To A Customer? - (63KB)
Hiring Employees, Ten Easy Steps to Get The Best - (85KB)
Homebase your Business? - (73KB)
How Knowledgeable Should Your Sales Staff Be? - (57KB)

I

Implementing New Ideas - (88KB)
Isolation and Staying Motivated in a Home-Based Business - (66KB)

L

Learn Your Customers Tastes - (69KB)
Letting Go Can Be Hard To Do - (72KB)
Looking into the Future - (56KB)

M

Marketing Isn't Just A Big City Concept! - (69KB)
Marketing on the Internet - A New Distribution Channel - (70KB)
Maximize Your Inventory Investment - (73KB)
Monitoring Trends - When is Change a Good Thing? - (70KB)

O

Out With the Old in With the New - (68KB)

P

Phone Etiquette--How Do You Sound to Your Customers? - (70KB)
Pocket Sized Bulletin Boards - (67KB)
Post Motivation Syndrome, Do You Have It? - (73KB)
Pricing Strategies for Small Towns - (71KB)

R

Research - A Wise Investment - (71KB)
Resources For Small Businesses - (72KB)

S

Setting Prices For Services - (70KB)
Screening Potential Employees--Should You Flip A Coin? - (72KB)
Small Mind Set? Think Bigger! - (70KB)
Staying "Fresh" In Business - (83KB)

U

Understanding Human Behaviour - (80KB)

T

Taking Advantage of our Youth - (77KB)
The Art of Good Negotiating: Making Everybody Happy! - (84KB)
The Business Life Cycle (70KB)
The Importance of Monitoring Cash Flow - (69KB)
The Name Game - (83KB)
The Recipe For Keeping Employees & Keeping Them Happy - (70KB)
Truth or Dare in Business - (77KB)

Y

YEBDC Services - (76KB)

5028-50th Avenue
Box 249
Sangudo, Alberta
T0E 2A0
Phone: (780) 785-2900
Toll Free: 1-800-556-0328
Fax: (780) 785-3337

Email: yebdc@yebdc.ab.ca


Last Updated 08/25/2004
© Cop
yright 2004
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